What is our return and exchange policy?

If your item arrives defected or damaged we will gladly replace the items at no cost to you.

RETURNS: We do not typically accept returns for our items unless items arrive to you defected, damaged, or arrive late despite selecting an expedited shipping option. In the case your items arrive sub-standard, we will happily issue a refund upon request, or replace the items at no cost to you on the quickest turnaround possible. For issues with your order or to discuss an outlying issue please contact us within 7 days of receiving your products at salam.shopalif@gmail.com

EXCHANGES: We are happy to accept exchanges post-dated back to us within 7 days of receiving your order. Please note, shipping costs will need to be incurred by the buyer. Please reach out at salam.shopalif@gmail.com to initiate an exchange.

Do you ship internationally?

No, we do not ship internationally at the moment. 

What is the cost of shipping?

We've made a conscious effort to keep shipping costs as low as possible for you all!

Standard shipping (4-6 business days) ranges between $5.00-$15.00. Final shipping costs can be found upon entering your zipcode at checkout!

How long does shipping take?

Shipping duration can vary depending on the shipping type selected, the destination of the package, and the time of year. We work to fulfill orders as fast as possible (please see processing times below). Most domestic orders have a transit time of 2-5 business days, international orders can take between 10-14 business days. Please note these are estimates and we do not guarantee on-time delivery unless expedited shipping is selected.

How long does it take to process my order?

For all products (unless otherwise noted) standard processing time is 2-3 days (we work and mail on weekends too)! During the holiday season, big launches, and the weeks that precede and follow - please expect processing times to be longer.

Do you take custom orders?

We do! E-mail us at salam.shopalif@gmail.com to start the conversation. We can provide a quote tailored to your taste and your budget.

Are the products handmade?

Every product is handmade and conceptualized in house.